We are pleased to inform you that the issue affecting shipment statutes updates in Denmark has been resolved. Event updates are now being delivered to carriers and customers as expected.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Posted Nov 24, 2023 - 10:25 UTC
Monitoring
Previous Update: We have identified the root cause of the issue and are working diligently to implement a workaround solution. In the meantime, we are continuing to provide manual updates to carriers and customers as needed.
Current Status: We have successfully implemented the workaround solution and are monitoring the resolution of the issue .
Posted Nov 24, 2023 - 09:06 UTC
Identified
Previous Update: We are currently experiencing issues with event updates for shipments in Denmark. This is causing delays in the delivery of updates to carriers and customers.
Current Status: We have identified the root cause of the issue and are working diligently to implement a workaround solution. In the meantime, we are continuing to provide manual updates to carriers and customers as needed.
Posted Nov 24, 2023 - 08:50 UTC
Investigating
We are currently experiencing issues with event updates for shipments in Denmark. This is causing delays in the delivery of updates to carriers and customers. We are aware of the issue and are working diligently to resolve it.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Nov 24, 2023 - 08:29 UTC
This incident affected: Shipment (Track Shipment V5).